Orders are shipped usually within 24-48 hours after payment is received. Packages are shipped by UPS Ground rate (7 to 10 days for delivery after package is shipped). The shipping fee is only $6.95 for orders under $50. Orders above $50 only pay 15% of the order's total. This low shipping cost also includes Insurance.

Sorry, we do not accept orders outside the United States.

Return Policy:

We will accept return of merchandise if notification is within 7 days of receipt. We will issue credit to your account via your original method of payment. The cost of return shipping shall be the responsibility of the customer.

How To Return an Item:

1) Email us via our Contact Us form to let us know that you will be returning an item.
2) Include the original invoice or a copy of the invoice with the package being returned.
3) Return item in its original packaging in new or unused condition.
4) For your proof of return delivery, ship your package via a traceable method, one in which you obtain a tracking number, such as UPS or USPS to the address below

Enchanted Awakening
2771-29 Monument Rd, #241
Jacksonville, FL 32225

Once your package is received, we will promptly issue you a credit via your original method of payment.